Training and Keynotes
Ms. Strauss delivers dynamic presentations and training on soft skills for leaders and staff, including interpersonal and communications skills, and emotional intelligence training, as well as management skills training, designed to enhance success and engagement in work and life. She also delivers informative yet engaging human resource essentials and compliance presentations. Below are examples of some of the available talks and trainings, or request a custom topic for your workplace or conference.
Hiring and Compliance:
Becoming The Totally Responsible Person (TRP®) Create more harmony at work and at home! TRP® is an emotional intelligence training that teaches participants how to stay positive, productive and effective no matter the circumstances. This training can be delivered to any level of audience. Professionals, executives, volunteers, staff, teams, can all learn how to be more resilient.
Performance Management, Difficult Conversations, And The Gift of Feedback Conduct meaningful performance reviews, have important performance conversations, administer progressive corrective action, keep employees engaged and motivated.
Active Listening Active listening skills for improved relationships, leadership, team dynamics, conflict resolution, meetings, boards, and customer service.
Conflict Prevention and Management Examine ways that behavior contributes to conflict, take ownership of the conflict that exists, and learn techniques for addressing and managing conflict.
Servant Leadership Most of us want to make a difference, to leave the world a little better than we found it, to have a positive impact on the people around us and to succeed in our families and careers. What’s hindering us? What’s getting in the way of our serving others? Learn and adopt the practices, strategies, mindset and skills to serve from a place of true empowerment.
Hiring with Confidence Assessing staffing needs, sourcing, recruiting, interviewing, hiring, on-boarding, and managing the employment relationship.
On-Boarding for Optimal Employee Engagement and Retention Lack of orientation leads to disorientation, but put a little effort into on-boarding, and you will drive employee engagement and retention from day one!
Diversity and Inclusiveness in the Workplace When our organizations’ cultures truly embrace diversity and inclusiveness, it is effortless and seamless. And, it is the right thing to do, for our employees, for those we serve, for our community, and for our bottom line.
Workplace Harassment Prevention Training to raise awareness, prevent harassment and increase compliance with regulations and policy. (This Strauss HR training was presented to NM lobbyists on behalf of the Secretary of State as profiled in national news January 2018.)
Conducting Workplace Investigations How to recognize when it’s time to look into workplace concerns and complaints, and conduct a thorough and unbiased investigation to resolve and remediate the issues.
Managing a Multigenerational Workforce What employers should be thinking about, and incorporating into their business practices, in order to be inclusive and remain competitive. Assumptions and strategies for employers to overcome challenges with the millennial generation, and maximize recruitment efforts. How employers can work with higher education to develop programs and pathways that will work for all generations.
Mental Illness in the Workplace What do you do when you suspect performance and behavior issues may be due to mental illness, or when an employee discloses they have a mental illness? Employers must navigate ada and other compliance issues, concern for employees, as well as concern for the community, all while making sure the work gets done.
Pregnancy Accommodation and Discrimination How to accommodate and navigate pregnancy in the workplace, while balancing concerns for the employee and law.
Human Resources for Non-Profits What non-profits need to know about employment law, what they need in their hr playbook, and recruiting and retaining employees to uphold their mission.
LGBTQIA+ in the Workplace - How to increase inclusivity and prevent workplace harassment and discrimination towards LGBTQIA+ employees. Learn the best practices and cautionary tales from employers who have done it well and not so well. Understand why we have unconscious bias and the 20 steps to have an out and equal workplace.
Social justice movements bring necessary change, and discussions about issues amongst employees are natural and inevitable. Explore how to navigate workplace discussions on social justice topics against the backdrop of workplace laws under Civil Rights Act promising Equal Opportunity. Key learning objectives include managing sensitive conversations safely, and ensuring well-intentioned DEIA initiatives do not inadvertently open employers up to claims of discrimination.
Ethical HR: Decisions and Dilemmas - When the going gets tough, the tough get ethical. Discover how to tackle ethical challenges and foster a positive workplace culture in our HR Ethics session. Explore decision-making strategies and the impact of technology on ethics, and learn how to champion integrity and inclusivity in your organization. Prepare for where you'll stand if push comes to shove.
Leadership and Soft Skills:
Positivity and Purpose Stop the whining and navigate adversity with ease. Recognize and release negativity, reverse the flow with servant leadership, and focus on purpose.
Eliminating Blame, Excuses, Gossip and Criticism Learn the causes of these destructive behaviors and nip them in the bud in yourself and others. Replace these habits with inspiring and bringing out the best in others.
Solution-Focused Meetings and Teams Release the "Us versus them' mentality, promote respect and cooperation, and learn standards and behaviors that guarantee organizational success.
Dealing with Negative Nellies Learn to use the healthy skill of empathy to connect with and empower others versus rescuing and enabling. Shift conversations and mindsets to solutions, the future, and the bright side.
Preventing Compassion Fatigue The origins of this training are in social service and healthcare, based on values and attitudes adopted by volunteers working in hospice and respite care. When practiced by hundreds of volunteers over the course of fourteen years, there was not a single case of burnout.
Your Unique Brand Discover what types of situations, people, jobs and workplaces bring out the best in you. Develop your "elevator pitch" for use in networking, interviews, meetings, resumes, bios, marketing materials, LinkedIn, when asking for a promotion - any situation where you want to convey with comfort and confidence who you are and what you do best.
Character-Based Customer Service Explore the motivations behind providing the best customer experience, and prepare to overcome the challenges of providing it.